Delivery Information
| Service Type | Order Value | Price | Delivery Time |
|---|---|---|---|
|
Royal Mail 1st Class |
below £20 | £2.95 | 1-2 working days |
|
Royal Mail 1st Class |
over £20 | FREE | 1-2 working days |
| Royal Mail Special Delivery* | n/a | £7.50 | next working day |
*orders need to be placed before 12 noon for RM Special Delivery
Delivery to EU:
WE DO NOT CURRENTLY SHIP TO ANY COUNTRIES WITHIN THE EU
Delivery to Rest of the World Zone A:
| Service Type | Order Value | Price | Delivery Time |
| International Standard | below £20 | £6.50 | 7-10 working days |
| International Standard | over £20 | FREE | 7-10 working days |
| International Tracked | n/a | £9.50 | 5-7 working days |
| International Standard | if over 2kg | £20.00* | 5-7 working days |
Delivery to Rest of the World Zone B:
| Service Type | Order Value | Price | Delivery Time |
| International Tracked | n/a | £12.95 | 5-7 working days |
| International Tracked | if over 2kg | £20.00* | 5-7 working days |
*Any orders over 2kg from outside of The UK, the customer will be contacted for a bespoke price for delivery.
*** PLEASE NOTE *** - INCORRECT / INCOMPLETE ADDRESSES - If you provide an incorrect or incomplete delivery address at the time of your order it will be your responsibility to pay all the associated re-delivery costs.
If your package is returned to us due to an incorrect or incomplete address, you must pay all costs to re-deliver the parcel.
Delivery Outside of the UK
If you are making a purchase from outside of the UK you will be liable for all taxes / customs charges upon delivery to your respective country.
Balm Balm cannot waive nor refund any additional charges that are levied by individual countries outside of the UK
For all customers based outside of the UK offers Tax-Free shopping and will see prices approximately 20% cheaper (the rate of UK VAT) than our customers in The UK.
For all customers based in The EU we can confirm that currently we do not ship to The EU