Rewards - Loyalty Points

Every time you shop with us you can earn points which you can then redeem in our Rewards program against future purchases.

How does it work and how much can you earn?

Every time you purchase one of our products you will earn 1 point for every £1 spent.

Every point earned is then worth 10p when redeemed.

So if you spend £50 you'll have earned £5 worth of points, spend £100 to earn £10 and so on, to redeem next time should you wish to do so.

To take advantage of this and start earning points you will need to create an account with us.

If you do not register and create an account you cannot accrue points as you shop.

You can then redeem your points by exchanging them for a Discount Coupon.

You can always check how many points you have and what Coupons are available to you by clicking the Earn Rewards button on our site.

If you require any further clarification then please contact us.

You will not be able use any Coupons in conjunction with any other offers (including Discounts, Gifts With Purchase etc)

Rewards Points - Terms

Balm Balm’s reward point scheme is operated at our discretion.

Any points accrued but not redeemed in 12 calendar months will be removed.

Any account inactive (ie. no purchase made) for more than 12 months will be closed and any remaining points will be cancelled.

We have the right to cancel the scheme at any point in the future.

Points cannot be exchanged for cash. Products purchased with reward points may not be returned unless faulty.

Although most products will usually be available for purchase with reward points we retain the right to withdraw certain products from the scheme or change the exchange value or amount of points available on products.

If a customer account is cancelled by under these terms and conditions, the customer has no recourse to claim reimbursement for or redemption of points in the account at the time of closure.

Any decision made by about the allocation or redemption of reward points is final.